Help

All of our neutrals have their own bio pages with up-to-the-minute calendars. YOu can find each individual Neutral's bio page via our panel page.

You can also compare Neutral's calendars with our compare tool.

To initiate an arbitration with Henning please complete this form, or send your Demand for Arbitration to [email protected]. A Henning case coordinator will contact you within 48 hours.

Below are the standard cancellation policies. Please see the individual neutral's fee structure (on their bio pages) for their individual policy. You may also request a copy from a case coordinator by calling us or sending an email to [email protected].

Mediation

Written confirmation of your hearing will be emailed to all parties within 48 hours of the case information being provided to HMA.

Our staff will re-confirm the hearing date(s) and time by email and/or telephone two (2) weeks in advance of the scheduled hearing date(s). If the matter is cancelled or rescheduled at or before this time, no cancellation fees will apply. Our case coordinators will be happy to assist you in rescheduling your matter for another date that is suitable for all parties.

After a hearing date(s) has been scheduled and notices have been sent, no cancellation fee shall be charged if the mediation is cancelled or rescheduled more than FOURTEEN (14) days from the date scheduled. Such cancellation or rescheduling notice must be received in writing.

If the hearing date(s) is cancelled or rescheduled, for any reason, within FOURTEEN (14) days of the original date set, a cancellation fee of 4 HOURS will be charged at the assigned neutral's hourly rate to each party, for each scheduled date.

Cases that are booked within the fourteen day cancellation window will be considered confirmed, and will be subject to the cancellation policy detailed above.

All requests for cancellation must be received in writing, preferably via email to [email protected]. The request should include the HMA matter #, the style of the case, the original hearing date and the reason for the requested cancellation. Please copy all participants in the matter on your cancellation request.

We trust this policy will allow our clients to secure hearing dates with their preferred neutral and also be fair to our mediators who are making the commitment to work your case on the date scheduled.

A copy of this notice is emailed with a confirmation letter to all known participants prior to the hearing.

Arbitration

Written confirmation of your hearing will be emailed to all parties within 48 hours of the case information being provided to HMA.

Except as modified by the Arbitrator(s) in it's Case Management Order, after a hearing date(s) has been scheduled and notices have been sent, no cancellation fee shall be charged if the arbitration is cancelled or rescheduled more than TWENTY-ONE (21) days from the earliest date scheduled. Such cancellation or rescheduling notice must be received in writing.

If the hearing date(s) is cancelled or rescheduled, for any reason, between TWENTY-ONE (21) days and SEVEN (7) days of the original date set, a cancellation fee of 4 HOURS per arbitrator will be charged at the assigned neutral's hourly rate to each party, for each scheduled date, plus a $300.00 per day per party administrative fee.

If the hearing date(s) is cancelled or rescheduled, for any reason, within SEVEN (7) days of the original date set, a cancellation fee of 8 HOURS per arbitrator will be charged at the assigned neutral's hourly rate to each party, for each scheduled date, plus a $300.00 per day per party administrative fee.

Cases that are booked within the TWENTY-ONE (21) day cancellation window will be considered confirmed, and will be subject to the cancellation policy detailed above.

All requests for cancellation must be received in writing, preferably via email to [email protected]. The request should include the HMA matter #, the style of the case, the original hearing date and the reason for the requested cancellation. Please copy all participants in the matter on your cancellation request.

We trust this policy will allow our clients to secure hearing dates with their preferred neutral and also be fair to our mediators who are making the commitment to work your case on the date scheduled.

A copy of this notice is emailed with a confirmation letter to all known participants prior to the hearing.

Of course! Our case coordinators will be happy to help you over the phone or via email.

Phone: 770-955-2252

Email: [email protected]

Our Neutral's Rates can be found here.

Other Fee information can be found here.

Yes. If your mediation was split between the parties, we have billed everyone accordingly.

Please give us a call or send us an email with the following information: Invoice Number or Date of Mediation and Neutral

Phone: 770-955-2252

Email: [email protected]

You may contact us at any time with any questions.

Please have your invoice number before calling/emailing.

Phone: 770-955-2252

Email: [email protected]

Yes. Please head over to our Payment Portal.

Your credit card will be charged as soon as you submit for payment.

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Right here, or you can always find the Henning w-9 form for this year on the Forms & Documents page.

If you have a document you would like the neutral to review prior to your mediation, please send it to [email protected].

Phone: 770-955-2252

Email: [email protected]

Full Contact Info

We have large TVs in all of our main conference rooms, and all have both Apple TV and Wireless HDMI devices.

More Info Below

Henning has full video conferencing capabilities.

More Info Below

Both the Embassy Suites and the Homewood Suites are very nice hotels.

More hotels and up-to-date pricing can be found here.

We are conveniently located near the intersection of 75 & 285. Just inside the perimeter on the southbound side of 75.

More information can be found here.

Use Google Maps

There are many options for all platforms.

• Windows: Adobe Reader
• Mac: Preview
• iPhone and iPad: Mail or Adobe Fill & Sign
• Android: Adobe Fill & Sign
• Chromebook: HelloSign
• Paper: Print and scan or take a photo.

This article is extremely helpful and very detailed.

Should you need further assistance, please do not hesitate to reach out to us.

To become a mediator in the state of Georgia you will need to complete our Civil Mediation & Mediation Practicum classes. More Information can be found on our Training page.

We provide everything you need to become a certified mediator in Georgia.

We submit your CLE credits via email on the first day of your training class. Often times it takes several weeks or months for the State Bar to record these credits. The best method to find out the status of your CLE credits is to contact the State Bar.

Contact: Amy Smith

Phone: 404-527-8716

Email: [email protected]