Find quick answers to your questions below:


  • All of our neutrals have their own bio pages with up-to-the-minute calendars. YOu can find each individual Neutral's bio page via our panel page.

    You can also compare Neutral's calendars with our compare tool.

  • Written confirmation of your hearing will be emailed to all parties within 48 hours of the case information being confirmed to Henning.

    Our staff will re-confirm the hearing date and time by email approximately two (2) weeks in advance of the scheduled hearing date. If the matter is cancelled or rescheduled at or before this time, no cancellation fees will apply. Our case coordinators will be happy to assist you in rescheduling your matter for another date that is suitable for all parties.

    No cancellation fee will be charged if the matter is cancelled or rescheduled at least fourteen (14) calendar days before the date scheduled. All cancellations or rescheduling notices must be received in writing.

    If the hearing date is cancelled or rescheduled, for any reason, within fourteen (14) days of the original date set, a cancellation fee of 4 hours will be charged at the assigned neutrals hourly rate to each party.

    Cases that are booked within the fourteen day cancellation window will be considered confirmed, and will be subject to the cancellation policy detailed above.

    All requests for cancellation must be received in writing, preferably via email to The request should include the HMA matter #, the style of the case, the original hearing date and the reason for the requested cancellation. Please copy all participants in the matter on your cancellation request.

    We trust this policy will allow our clients to secure hearing dates with their preferred neutral and also be fair to our mediators who are making the commitment to work your case on the date scheduled.

    A copy of this notice is emailed with a confirmation letter to all known participants prior to the hearing.

  • Of course! Our case coordinators will be happy to help you over the phone or via email.

    Phone: 770-955-2252


  • Our Neutral's Rates can be found here.

    Other Fee information can be found here.

Payments & Billing

General Information


Do you have a question that is not listed here?
Email, Call, or use our Contact Form.

Do you have a presentation or video that you would like to display during your mediation/arbitration?

Each of our main conference rooms have large TVs mounted on the wall. We have the ability to stream your presentation, wirelessly, several different ways. All of our TVs have both Apple TV and Wireless HDMI devices. Most laptops and tablets will connect to these devices.

If your device requires an adapter, we have many available. We also have Windows laptops available; just bring your presentation on a thumb drive.

If you have any further questions or concerns, please do not hesitate to give us a call.

Tip: It's always good practice to bring a backup copy of your presentation on a thumbdrive.

Common Ports That We Support

  • HDMI (Standard or 'A')
  • HDMI (Mini or 'C')
  • HDMI (Micro or 'D')

  • DisplayPort (Standard)
  • DisplayPort (Mini)

  • USB-C

  • If you don't see the port you're looking for, or are unsure if it's supported please give us a call.

Most Common Scenarios

Windows Laptop
Most come with standard or micro HDMI ports. Both will work within our system.

Apple Laptop
Most Apple laptops newer than 2012 come with AirPlay capabilities. If not they typically have a Mini DisplayPort. Both will work just fine.

Microsoft Surface
The Surface has a mini DisplayPort which we have the appropriate adapters to connect with.

Apple iPad / iPhone
Both will connect via AirPlay.