Our Plan and Protocols for re-opening the office.

Henning Mediation & Arbitration Services is committed to creating a healthy environment in which to continue serving our region’s legal community and clients, as we have done for the last 25 years.

We will re-open for in-person hearings on June 1, 2020.

In an effort to provide high quality services while following public health guidelines, we are instituting several new procedures to ensure the safety of all of our clients, mediators and staff.


Touchless Sign-In

When you arrive, simply tell us your name and what party you are with, and we will escort you to your room without having to sign in.

Masks & Gloves

We will be offering masks and gloves to everyone who walks through the door.

Hand Sanitizer

Available in every room and throughout our entire office.

Boxed Lunches

We will deliver premium boxed lunches and a selection of beverages to your room rather than offer buffets.

Enhanced Cleaning Procedures

Every touchable space is sanitized every morning, from the rooms, to the tables to the light switches and door knobs. The Riverwood 100 building has instituted enhanced cleaning procedures for our suite using EPA-registered cleaning products containing agents which kill viruses.

In addition to the building's protocols, throughout the day we will also be sanitizing high contact areas throughout our entire space regularly.

Continuing Video Mediations

In addition, we have upgraded the video conference capabilities we integrated into our services over 20 years ago. Learn about our history of innovation here. Many of our clients have recently chosen virtual mediations, and if you prefer to do so, we are fully prepared to facilitate.

Welcome back to Henning!

As we all adjust to the ‘new normal’ created by the COVID-19 pandemic, know that Henning is here to serve you. If you have questions or concerns about our enhanced safety protocol, please do not hesitate to contact us.

May 18, 2020


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